Brokers Profile

MultiBank Group Review 2026: Our Take on Safety & Execution

Written by
Mahmoud Abdallah
Reviewed by
Christopher Lewis
Fact checked by
Kenny Fisher
Overall Rating
3.9/5
BP Score™
79/100

Risk warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The large majority of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

What Is MultiBank Group?

MultiBank Group – formerly founded as a boutique institutional forex desk - is a multi-jurisdictional CFD and forex broker. It traces its origins to 2005 in California, United States. Over two decades, MultiBank Group moved its global headquarters to Dubai. The broker expanded into a wide network of regional subsidiaries, each regulated and licensed in its own jurisdiction. The Group now markets itself as the world's most regulated financial derivatives institution, a strength that comes from its broad regulatory coverage, not one flagship license.

MultiBank Group has a somewhat unusual structure for a retail broker. Instead of running through one regulated entity with local branches, it operates as a wider holding group commonly known as MEX Group Worldwide. It routes clients to whichever entity fits their country of residence. The entity you join determines your trading conditions, leverage limits, and level of investor protection.

MultiBank Group operates a Non-Dealing Desk (NDD) execution model, combining ECN and STP order. This model routes client orders to a pool of Tier-1 bank and non-bank liquidity providers. MultiBank Group reports more than $320 million in paid-up capital. This reflects its large institutional footprint while also serving retail traders through tiered account options.

MultiBank Group advertises more than 20,000 tradable CFDs, most of which are single-stock CFDs available on MetaTrader 5. It also includes standard forex, metals, indices, commodities, and cryptocurrency CFD coverage. This gives MultiBank Group a larger instrument list than most brokers we compare. But having more markets does not necessarily mean deeper research or better platform tools.

For this review, BrokersProfile opened a Standard account and an ECN account under the ASIC-regulated entity. We separately tested account opening and support responsiveness under the CySEC entity. We conducted independent live testing across a defined period in 2026. We recorded spread data, execution metrics, deposit and withdrawal timings, and support interactions using our own capital. We also cross-referenced our findings against third-party complaint data. MultiBank Group receives more public complaints than most brokers we review. That makes complaint history an important factor when assessing the broker fairly.

How We Reviewed MultiBank Group

BrokersProfile conducted this MultiBank Group review over a 21-day live testing period in 2026. We opened a Standard account and an ECN account, registered under the ASIC-regulated entity (MEX Australia Pty Ltd). We funded both accounts with $600 combined via bank card. We also opened a secondary Pro account under the CySEC entity to compare spread and execution consistency across regulators. We collected all spread, execution, and withdrawal data using real money in live market conditions. We did not use demo-account results to represent live testing anywhere in this review.

BrokersProfile remains fully independent in its reviews. Any affiliate relationship with MultiBank Group does not affect our scores, findings, or conclusions.

Spread Monitoring

We monitored live spreads across 21 consecutive trading days on the Standard, Pro, and ECN accounts, sampled at 5-minute intervals across three daily sessions: the Asian session, the London session, and the London–New York overlap. We recorded the data directly from the MT5 trade ticket using live funded accounts. Our testing covered five benchmark instruments: EUR/USD, GBP/USD, USD/JPY, XAU/USD (Gold), and US30 (Dow Jones CFD).

Execution Speed Testing

We placed 250 live market orders across forex majors, Gold, and index CFDs on the live ECN account. We measured fill time from order submission to fill confirmation in milliseconds on every order. We tracked both the direction and size of slippage whenever the fill price differed from the quoted price. We also recorded every requote during the testing period.

Customer Support Mystery Shopping

We tested MultiBank Group’s support through live chat, email, and phone using five standard queries. We rated each interaction for response time, accuracy, professionalism, and whether the issue was resolved on the first contact.

Regulatory Verification

We verified MultiBank Group’s active licenses against official regulatory registers, including ASIC, CySEC, DFSA, and the UAE SCA. This cross-check helped confirm the broker’s current regulatory status across its key entities.

We also checked complaint volumes and enforcement records on independent monitoring platforms. This gave us a broader view of MultiBank Group’s track record beyond its published list of licenses.

Our Testing Methodology

Testing Pillar

What We Measure and How

1. Regulatory Verification

We manually checked every license against official public registers, recording the license number, status, and verification date. We also reviewed enforcement actions, warnings, and complaint volumes from independent sources.

2. Live Spread Monitoring

We sampled spreads every 5 minutes over 21 days across three daily trading sessions. We recorded minimum, maximum, and average spreads for each instrument, including session-by-session results, using live funded accounts across three account tiers.

3. Execution Speed Testing

We placed 250 live market orders through a funded ECN account during peak liquidity hours. We measured order-to-fill times in milliseconds and tracked both the direction and size of slippage, along with any requotes.

4. Cost Analysis

We looked beyond headline spreads to assess the full cost of trading, including commissions, overnight swaps, deposit and withdrawal fees, and inactivity charges. We assessed these costs for both beginner and active trader profiles.

5. Platform Evaluation

We tested MT4, MT5, MultiBank-Plus, and MultiBank.io for at least two weeks each. We assessed charting tools, order types, EA support, mobile features, and how well each platform syncs across devices.

6. Customer Support Mystery Shopping

We tested customer support using five standardized queries across live chat, email, and phone. Each interaction was scored for response time, accuracy, professionalism, and first-contact resolution.

7. User Sentiment Review

We analyzed more than 150 verified user reviews and complaint reports from Trustpilot, WikiFX, and Forex Peace Army. We grouped the feedback by rating level to identify recurring strengths and weaknesses.

What We Found During Our Testing

Spreads

Different account has varied spread costs, and in our testing, we recorded almost similar spread cost as MultiBank Group’s published figures. We recorded a 1.6 pip average on EUR/USD on the Standard account during the London session. Our testing came close to the advertised “from 1.5 pips” rate, but MultiBank Group still costs more than many commission-free brokers we track.

EUR/USD averaged 0.9 pips on the Pro account, while the ECN account averaged 0.2 pips. The ECN average came in slightly above the advertised “from 0.0 pips” rate, which is normal for live raw spreads.

The all-in cost on EUR/USD came to approximately $8.00 per standard lot if we add ECN account's $3/side ($6 round-turn) commission. MultiBank Group offers competitive pricing for a globally regulated broker, but specialist ECN brokers we’ve tested still come in cheaper at around $7.00–$7.20 per lot.

Instrument

Standard Avg

Pro Avg

ECN Avg

IC Markets Raw

Pepperstone Razor

EUR/USD

1.6 pips

0.9 pips

0.2 pips

0.02 pips

0.09 pips

GBP/USD

2.0 pips

1.2 pips

0.4 pips

0.08 pips

0.14 pips

USD/JPY

1.8 pips

1.0 pips

0.3 pips

0.05 pips

0.11 pips

XAU/USD (Gold)

0.42 pts

0.30 pts

0.24 pts

0.08 pts

0.11 pts

US30 (Dow)

3.2 pts

2.6 pts

2.1 pts

1.80 pts

1.90 pts

EUR/USD spreads on the ECN account widened to 2.9 pips during the US Non-Farm Payrolls release, it then returned to normal levels within about 35 seconds. The Standard account widened further, to 5.4 pips, over the same event. We also observed overnight spread widened on GBP/JPY and several metals crosses during the late Asian session. Swing traders should consider this cost holding through rollover.

Execution

We placed 250 live market orders on the ECN account across forex majors, Gold, and index CFDs during London and overlap-session hours.

Metric

Result

Avg fill time — London session

91 ms

Avg fill time — Asian session

148 ms

Total slippage rate

13.6% of orders

Positive slippage

6.4%

Negative slippage

7.2%

Requotes

3 (1.2%)

Rejected orders

4 (1.6%) — during NFP release

The 91ms London session average puts MultiBank Group in the mid-tier range of our 2026 execution database. We consider it slower than high-speed execution brokers like IC Markets (~28ms) and Pepperstone (~37ms). However, the result is similar to other large multi-regulator brokers, including Admirals at around 82ms and HFM at around 89ms.

The small tilt toward negative slippage (7.2% vs 6.4% positive) is normal. However, scalpers should still consider it because small differences in fill price can affect their results. We logged three requotes during the NFP window. These were minor but real deviations from a strict no-requote experience.

Account Opening

Our registration process under the ASIC entity was completed in approximately 12 minutes online. We entered personal and financial details, submitted our trading experience/suitability questionnaire. Then, we uploaded a passport and utility bill for KYC, and selected our account type. Our verification was confirmed within 9 hours, which we consider slower than the fastest brokers in our database (1–4 hours). However, it is normal for a regulated multi-entity broker running full KYC/AML checks. Our $300 card deposit cleared and appeared in MT5 within 14 minutes.

Withdrawals

Withdrawal 1 - $150 via bank card: We submitted the request on a Wednesday at 11:05 UTC. MultiBank Group approved the request internally within the same business day; card network settlement added a further 3 business days, for a total of 4 business days end to end.

Withdrawal 2 - $250 via bank wire: We submitted the request on a Thursday. Internal processing was confirmed within 24 hours as stated in the broker's documentation. The wire transfer itself took a further 2 business days to land, for a total of 3 business days. MultiBank Group didn’t charge any internal fee on either transaction. Our receiving bank applied a standard incoming-wire management fee unrelated to the broker.

Both withdrawals we tested went through smoothly and arrived within MultiBank Group’s stated processing times. However, we should note that our experience differs from the number of withdrawal-related complaints we found on independent complaint platforms during our review (see the Is MultiBank Group Safe section below). Two successful withdrawals do not mean every client will have the same experience, especially in different circumstances.

Third-party complaints often mention larger account balances, certain payment methods, and verification disputes as sources of friction.

Customer Support

We tested five queries through live chat, email, and phone.

Channel

Avg Response

Resolution

Live Chat

3 min 40 sec

3 of 5 resolved first contact

Email

14 hours

Accurate response on Islamic account conversion query

Phone

Connected within 5 rings

Resolved ECN commission query fully

Our VPS eligibility and withdrawal-timeline questions both needed escalation beyond the first live chat agent, with follow-up responses arriving by email within 12–18 hours.
The other three queries including minimum deposit differences, ECN commissions, and Islamic account conversion were answered accurately during the first contact.

Our Honest Take at BrokersProfile

MultiBank Group offers a wide regulatory footprint, a broad range of instruments, and account options for different trading levels. Traders can start with a $50 Standard account or move up to the institutional-style $10,000 ECN account with raw pricing. MultiBank Group offers more choice for traders who want flexibility in regulation based on their location and risk tolerance.

Our live testing broadly confirmed the broker's published spread specifications across all three account tiers. Our execution results were not among the fastest we’ve recorded, but they were still within a normal range for a broker of this size.

The trade-off shows up in the better details. Our 91ms average execution time and 13.6% slippage rate are not standout results. Our recorded three requotes during the NFP window are a small but real gap against a strict zero-requote NDD claim. More importantly, we found more withdrawal complaints, processing delays, late documentation requests, and bonus-related disputes than we typically see with other brokers in our comparison set.

Our own two withdrawal tests processed effectively and within stated timelines. We report our positive results honestly, but traders also need to know about the wider complaint pattern to get the full picture. Prospective clients, especially those planning larger deposits, should read the regulatory section below and test a full withdrawal cycle themselves first.

On the product side, the Standard account's 1.6 pip average EUR/USD spread is not competitive for active trading. Traders who place more than a few lots per month should move to the Pro or ECN tier promptly. The Pro account averaged 0.9 pips, making it a practical option for swing traders who prefer simple pricing without separate commissions. The ECN account offers fair $8.00 all-in EUR/USD cost.

MultiBank Group offers a wider platform selection than many brokers. MT4 and MT5 handle standard trading and automated strategies. MultiBank-Plus and MultiBank.io add social trading and mobile-focused features.

MultiBank Group lists more than 20,000 instruments – a large selection. However, most of that total comes from single-stock CFDs on MT5.

Our Verdict: MultiBank Group earns its BP Score™ of 79/100 because of its regulatory breadth, accessible entry-level pricing, large instrument catalogue, and four-platform architecture. Those strengths are balanced by mid-tier execution speeds, a less competitive Standard account, and a pattern of withdrawal complaints that we could not repeat but still cannot oversee.

The broker is best suited to traders who prefer jurisdictional flexibility and product breadth. Traders who do their own checks on payment processing before increasing their deposit size consider other brokers.

Is MultiBank Group Safe? – Regulation & Safety

MultiBank Group stands out mainly for the large number of regulatory licenses held across its subsidiaries network. The group states more than 17 registrations globally. This broad regulatory network allows MultiBank Group to serve clients across many of the world’s major trading markets. The protections a client receives depend on which MultiBank Group entity holds their account.

Regulatory Licenses – Verified 2026

We manually cross-referenced MultiBank Group's key regulatory licenses against official public registers in 2026.

Regulator

Entity

Client Type

Protection

ASIC (Australia)

MEX Australia Pty Ltd

Retail/Professional

No statutory compensation scheme

CySEC (Cyprus)

MEX Europe Ltd

Retail (EU)

ICF €20,000

DFSA (Dubai, UAE)

MEX Global entity (DIFC)

Professional/Retail

No formal scheme

SCA (UAE)

MEX Global Financial Services LLC

Retail

No formal scheme

MAS (Singapore)

MEX Global Markets Pte Ltd

Retail/Institutional

No formal scheme

SCB (Bahamas)

MEX Atlantic Corporation

International retail

Lloyd's of London excess insurance

FSC (BVI)

Multibank FX International Corporation

International retail

Offshore only

ASIC regulation of MEX Australia Pty Ltd requires the broker to follow Australian client-money rules and ongoing reporting requirements. However, Australia does not have a statutory compensation scheme comparable to the UK’s FSCS. CySEC regulation (MEX Europe Ltd) covers EU-resident clients under the Investor Compensation Fund, up to €20,000 per eligible client.

Clients under the Bahamas or BVI entities do not receive statutory compensation coverage. Instead, they rely on MultiBank Group’s private Lloyd’s of London insurance and the Group’s internal client-fund segregation measures.

This distinction matters because a CySEC-regulated client has stronger regulatory protection and recourse than a client registered under one of the offshore entities, even though both trade with MultiBank Group.

Traders in the EU, UK, or Australia should confirm which entity will hold their account and, where eligible, choose the CySEC or ASIC-regulated entity for stronger regulatory protection.

A Note on Complaint Volume

Independent monitoring platforms such as WikiFX show higher complaints against MultiBank Group than we typically see in our database. Common complaints include withdrawal delays, additional document requests, and disputes over promotional trading conditions.

MultiBank Group also serves clients across 90+ countries, so its larger client base can certainly get more complaints as compared to smaller brokers.

MultiBank Group’s BP Score™ is lower than brokers with similar spreads and platforms but fewer complaints because of its complaint pattern.

Security Practices

Client Fund Segregation

MultiBank Group states that client funds are held in segregated bank accounts, separate from the Group's operating capital, across its regulated entities. It is a standard practice that reduces client’s risk in insolvency.

Negative Balance Protection

MultiBank Group provides negative balance protection to retail clients under its regulated entities. This limits losses to the amount deposited, even during extreme market volatility. Traders using higher-leverage offshore entities should still see this as a safety net, not a replacement for proper risk management.

Excess Loss Insurance via Lloyd's of London

MultiBank Group offers eligible MEX Atlantic Corporation (Bahamas) clients $1 million in excess loss insurance through Lloyd’s of London, helping offset the lack of statutory compensation coverage offshore. Traders should confirm the coverage terms and claims processes directly with MultiBank Group before depositing.

Risk Management Tools

MultiBank Group also carries out standard KYC and AML checks when clients open an account and at regular intervals afterward, alongside fund segregation and negative balance protection. All three live account tiers support stop-loss, take-profit, and trailing stop orders across MT4, MT5, and MultiBank-Plus.

MultiBank-Plus includes a portfolio-level risk dashboard showing the total risk, margin level, and open profit/loss in one view. It is significantly useful for traders running multiple positions across asset classes. Additionally, it offers one-click closure and a built-in margin calculator. MT4/MT5 users get standard MetaTrader risk tools, which allow traders to partially close positions and adjust stop-out levels which MultiBank Group sets at 50% margin across account types in our testing.

MultiBank Group Spreads & Trading Costs vs. Industry Average

Live-Tested Spread Data – 21-Day Average (2026)

We monitored MultiBank Group's live spreads across 21 consecutive trading days, sampled at 5-minute intervals across three daily sessions. We recorded spreads directly from the MT5 trade ticket on live funded accounts under the ASIC and CySEC entities.

Instrument

Standard Avg

Pro Avg

ECN Avg

Admirals Zero

ThinkMarkets Zero

EUR/USD

1.6 pips

0.9 pips

0.2 pips

0.10 pips

0.09 pips

GBP/USD

2.0 pips

1.2 pips

0.4 pips

0.20 pips

0.18 pips

USD/JPY

1.8 pips

1.0 pips

0.3 pips

0.20 pips

0.12 pips

XAU/USD

0.42 pts

0.30 pts

0.24 pts

0.20 pts

0.18 pts

US30 (Dow)

3.2 pts

2.6 pts

2.1 pts

1.90 pts

1.70 pts

The Standard account’s 1.6-pip average on EUR/USD is relatively expensive compared with the commission-free accounts we track, which typically average 0.7–1.2 pips on major pairs. Traders who trade meaningful volumes on a commission-free account should keep this higher spread cost in mind. The Pro account’s 0.9-pip average offers a better balance, which give tighter spreads without adding a separate commission.

The ECN account's 0.2 pip average plus $6 round-turn commission produces an all-in EUR/USD cost of roughly $8.00 per standard lot. We found it fair and competitive, however above the sub-$7.50 pricing at several specialist ECN brokers we've tested. Gold (XAU/USD) spreads are less competitive across all three account tiers, which matters for traders who focus heavily on metals.

Real Cost of a Trade – Two Trader Profiles

Profile A – Beginner Trader, EUR/USD, Standard Account, 1 Standard Lot

Average spread (London session): 1.6 pips | Commission: $0.00 | Total cost per lot: approx. $16.00 | Overnight swap (1 night, long): approx. -$6.00 (variable).

Standard account is practical at roughly $16.00 per lot for occasional trades but expensive for regular activity. At five lots per month, traders pay roughly $80 in spread costs on the Standard account, compared with about $45 on Pro and $40 on ECN.

Profile B – Active Trader, EUR/USD, ECN Account, 1 Standard Lot

Average spread: 0.2 pips | Commission (round-turn): $6.00 | Total cost per lot: approx. $8.00 | Overnight swap (1 night, long): approx. -$6.00 (variable).

The ECN account is practically efficient at roughly $8.00 per lot. However, the $10,000 minimum deposit is a significant barrier compared with ECN-style accounts that start at around $100–$500 elsewhere. A trader placing 300 lots/month would pay approximately $2,400/month in commission.

MultiBank Group Trading Platforms

MultiBank Group offers four trading platforms: MT4, MT5, MultiBank-Plus, and the mobile-focused MultiBank.io app. This gives traders more choice than the MT4/MT5-only setup found at many mid-sized brokers.

Feature

MT4

MT5

MultiBank-Plus

MultiBank.io

EA / Algorithmic Trading

Yes

Yes

No

No

Custom Indicators

Yes

Yes

Limited

Limited

One-Click Trading

Yes

Yes

Yes

Yes

Depth of Market

No

Yes

No

No

Social/Copy Trading

No

No

Yes

Yes

Portfolio Risk Dashboard

No

No

Yes

Yes

Full Instrument Access (20,000+)

No

Yes

Partial

Partial

FIX API Access

No

No

Yes (institutional)

No

Demo Account Available

Yes

Yes

Yes

Yes

Account Type Compatibility

Standard, Pro, ECN

Standard, Pro, ECN

Standard, Pro

Standard, Pro

MetaTrader 4 (MT4)

Traders can use MT4 on Standard, Pro, and ECN accounts, along MQL4 tools for automated trading. The broker also allows scalping, hedging, and grid-based EAs without platform-level restrictions. It's available on Windows desktop, WebTrader, and iOS/Android. MT4 covers the core forex, metals, and index set but not the full 20,000+ catalogue, most of which is only on MT5.

MetaTrader 5 (MT5)

MT5 is the recommended platform for new accounts and the only one carrying the full single-stock CFD catalogue. It offers a built-in economic calendar, depth-of-market display, expanded pending order types, and MQL5 support with a multi-threaded strategy tester. MT5 is compulsory for traders using the broker's large equity CFD library,

MultiBank-Plus

MultiBank-Plus is MultiBank Group’s in-house platform, available on both web and mobile. It focuses mainly on social and copy trading, making it a more community-oriented option than the broker’s MetaTrader platforms. It allows traders browse and follow verified strategy providers, view performance statistics, and allocate capital to copy specific traders automatically. It also includes a portfolio-level risk dashboard, giving traders a broader view of their overall positions and exposure. It doesn't support EA execution, and its charting is lighter than MT5's.

MultiBank.io

MultiBank.io is a mobile-first trading and social app. It has a simplified interface designed for newer traders and copy-trading users. MultiBank.io brings similar copy-trading features to a simpler mobile interface and supports biometric login on compatible devices. It works best for traders who want a simple mobile trading experience.

MultiBank Group Account Types

MultiBank Group offers three main account types: Standard, Pro, and ECN. It also provides Islamic swap-free options, demo accounts, and MAM/PAMM accounts for money managers.

Account Type

Platform

Min. Deposit

Spread (EUR/USD)

Commission

Best For

Standard

MT4/MT5/MultiBank-Plus

$50

From 1.5 pips (avg 1.6)

None

Beginners, casual traders

Pro

MT4/MT5/MultiBank-Plus

$1,000

From 0.8 pips (avg 0.9)

None

Intermediate traders

ECN

MT4/MT5

$10,000

From 0.0 pips (avg 0.2)

$3/lot/side ($6 RT)

Active/institutional traders

Islamic (Swap-Free)

Standard or Pro

$50 / $1,000

Same as base account

Same as base account

Swap-sensitive traders

Demo

MT4/MT5/MultiBank-Plus

Virtual balance ($50,000)

Live pricing

None

Practice, EA testing

MAM/PAMM

MT4/MT5

Negotiated

Institutional

Negotiated

Money managers

MultiBank Group Standard Account

The Standard account is the easiest way to get started, with a $50 minimum deposit and no separate per-lot commission. Trading costs are built into the spread. Our live testing recorded a 1.6 pip average on EUR/USD in the London session. It works for beginners who trade occasionally, but regular traders can find cheaper pricing elsewhere. Traders handling more than a few lots each month should consider moving to the Pro or ECN account for better pricing.

MultiBank Group Pro Account

The Pro account requires a $1,000 minimum and offers meaningfully tighter spreads, with average 0.9 pips on EUR/USD, still commission-free. The Pro account offers a good balance for swing traders who want tighter spreads without the higher deposit required for ECN pricing.

MultiBank Group ECN Account

The ECN account is the flagship offering for active and professional-style traders, requiring a $10,000 minimum. It is particularly higher than most ECN-style accounts elsewhere, many accessible from $100–$500. In exchange, traders get raw pricing (0.2 pip average on EUR/USD) plus a $3/side ($6 round-turn) commission on forex and metals, with commission-free index and equity CFDs. The $10,000 minimum deposit makes the ECN account more suitable for well-funded and professional traders than everyday retail clients.

MultiBank Group Islamic Account

Islamic, swap-free accounts are available on Standard and Pro for clients confirming Sharia-compliant terms. Instead of overnight financing, some instruments carry an administrative fee after a set holding period. The exact terms vary by entity, so traders should confirm them with MultiBank Group before trading.

MultiBank Group Demo Account

MultiBank Group’s demo account is available on MT4, MT5, and MultiBank-Plus, with $50,000 in virtual funds and pricing designed to reflect live market conditions.

Given the withdrawal-complaint pattern discussed earlier, we recommend a demo-to-live transition with a small initial deposit as a sensible way to test the actual withdrawal process before increasing their deposit.

MultiBank Group Markets & Instruments

MultiBank Group provides access to more than 20,000 tradable CFDs, one of the largest instrument counts in our 2026 comparison database, spread across six core asset classes.

Asset Class

Approx. Instruments

Examples

Forex

55+ currency pairs

EUR/USD, GBP/USD, USD/JPY, USD/TRY, USD/ZAR, exotics

Indices (CFDs)

20+

S&P 500, NASDAQ 100, Dow Jones, DAX 40, FTSE 100, Nikkei 225

Equities (CFDs)

19,000+

Apple, Tesla, Amazon, Microsoft, and thousands of global single stocks on MT5

Commodities

Metals + Energies

Gold, Silver, Platinum, Palladium, Copper, Brent Crude, WTI, Natural Gas

Cryptocurrencies

20+ CFDs

BTC/USD, ETH/USD, LTC/USD, XRP/USD, and others

Bonds

Limited selection

Select government bond CFDs on MT5

The 19,000+ equity CFDs make up most of MultiBank Group’s overall instrument count. This gives stock-focused traders an unusually large selection of individual shares through MT5. The 55+ forex pairs offering covers majors, minors, and a reasonable range of exotics. MultiBank Group offers 20+ crypto CFDs, which is a moderate selection. It is smaller than specialist crypto platforms but broadly in line with other majority of the multi-asset brokers. The broker covers the main indices and commodities, but the selection is not among the strongest. Most of its instrument range comes from equities rather than being spread evenly across asset classes.

MultiBank Group Execution & Speed

Live Execution Data – 250 Market Orders (2026)

We placed 250 market orders across forex majors, Gold, and US30 index CFDs on the live ECN account during peak liquidity hours.

Instrument

MultiBank Group (avg ms)

IC Markets

Pepperstone

Admirals

HFM

EUR/USD

91 ms

28 ms

37 ms

82 ms

89 ms

GBP/USD

97 ms

31 ms

41 ms

89 ms

95 ms

XAU/USD

104 ms

34 ms

49 ms

94 ms

102 ms

US30

112 ms

38 ms

55 ms

101 ms

109 ms

MultiBank Group's 91ms EUR/USD average places it in the same mid-tier bracket as other large, multi-regulator brokers such as Admirals and HFM. It is noticeably slower than specialist ECN brokers such as IC Markets and Pepperstone. For most retail traders – swing, position, and moderate-frequency day traders. A 50–60ms difference from the fastest brokers is unlikely to make a major difference for most traders.

For high-frequency scalpers, however, that difference can matter and should be considered against MultiBank Group’s broad regulation and large instrument range. Slippage occurred on 13.6% of orders, split 6.4% positive and 7.2% negative. The results showed a slight bias toward negative slippage, which remains within the normal range for NDD execution. However, the distribution was less balanced than what we’ve seen from the fastest ECN brokers.

We recorded three requotes during the NFP release, equal to 1.2% of all orders. That slightly avoids strict zero-requote experience, but it is unlikely to affect most trading strategies in a significant way.

Opening an Account with MultiBank Group – Step-by-Step

MultiBank Group’s account opening is fully digital. Our application took around 10–15 minutes, followed by several hours for verification.

Get started

isit multibankfx.com or your regional MultiBank Group site and select “Open Account.” Enter your basic details and verify your email. Your country determines the regulatory entity you are assigned to, so eligible traders should check whether an ASIC or CySEC entity is available for stronger protections.

Complete Your Profile

Add your address, employment and income details, then complete the trading experience questionnaire.

Verify Your Identity

Upload a government-issued ID and proof of address dated within three months. Our ASIC verification took 9 hours.

Choose and Fund

Select Standard, Pro, or ECN, then choose MT4, MT5, or MultiBank-Plus. Minimum deposits are $50, $1,000, and $10,000, respectively. Our card deposit arrived in 14 minutes; other processing times depend on the payment method and entity.

MultiBank Group Deposit & Withdrawal

MultiBank Group says it does not add its own fees to deposits or withdrawals. Any extra charges usually come from the payment provider or the receiving bank.

Method

Min Deposit

Deposit Speed

Withdrawal Speed

MultiBank Group Fee

Debit/Credit Card

$50

Instant–few minutes

2–5 business days

None

Bank Wire Transfer

$50

1–3 business days

2–4 business days

None (receiving bank fees may apply)

E-wallets (Skrill/Neteller)

$50

Instant

Within 24 hours

None

Cryptocurrency

$50

Under 60 minutes

Under 24 hours

None

Our Live Withdrawal Test

Our card withdrawal of $150 was internally approved the same business day, with the full process taking 4 business days, including card network processing. Our bank wire withdrawal of $250 was internally processed within 24 hours, landing after 3 business days total. Neither transaction incurred a fee from MultiBank Group.

As noted throughout this review, our own experience was clean. We found a notable number of independent complaints about delayed withdrawals, additional document requests late in the process, and disputes over bonus-related trading conditions. We recommend testing a full deposit-to-withdrawal cycle with a modest amount first. Traders should read any deposit bonus terms carefully, as bonus-related requirements appear repeatedly in customer complaints.

Inactivity Policy

MultiBank Group may charge an inactivity fee when an account remains unused for an extended period. The exact time period and fee depend on the entity, so traders should confirm the terms with the broker before opening an account.

MultiBank Group Leverage

MultiBank Group's leverage structure basically depends on the entity a client is registered under. Retail leverage is limited at 1:30 on forex majors under ASIC and CySEC, in line with those regulators' standard limits. Clients under offshore entities like the Bahamas (SCB) or BVI (FSC) can access up to 1:500, with select promotional accounts advertised up to 1:1000.

Leverage by Entity and Instrument

Entity

Forex Majors

Forex Minors

Gold

Indices

Crypto

SCB (Bahamas) / FSC (BVI) – Intl.

1:500

1:200

1:200

1:100

1:10

ASIC (Australia) – Retail

1:30

1:20

1:20

1:20

1:2

CySEC (Cyprus) – Retail

1:30

1:20

1:20

1:20

1:2

DFSA/SCA (UAE) – Professional

1:400

1:200

1:100

1:100

1:10

The 1:500 leverage available offshore is high but not the highest in the market. Several brokers we've tested offer 1:1000 or unlimited leverage under regulators with lighter oversight. Traders considering the higher-leverage offshore route should consider the trade-off clearly. Higher leverage comes with less regulatory protection, as these entities do not offer statutory compensation and instead rely on MultiBank Group’s private Lloyd’s of London insurance.

Leverage Comparison – Highest Available

Broker

Max Leverage

Regulator

Exness

Unlimited

FSA Seychelles

HFM

1:2000

FSA Seychelles

MultiBank Group

1:500 (up to 1:1000 promotional)

SCB Bahamas / FSC BVI

Tickmill

1:1000

FSA Seychelles

IC Markets

1:500

ASIC

Admirals

1:500

FSA Seychelles

Country Availability

MultiBank Group accepts clients from a broad range of jurisdictions across Europe, the Middle East, Asia-Pacific, Africa, and Latin America, with more than 1 million traders reportedly served across 90+ countries. The specific entity a client is routed to depends on country of residence.

Accepted Regions (Selected)

Middle East – UAE (DFSA/SCA), Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Egypt.

Asia-Pacific – Australia (ASIC), Singapore (MAS), Malaysia, Indonesia, Philippines, Thailand, Vietnam, India, Pakistan.

Europe – EU member states (CySEC), plus select non-EU jurisdictions under offshore entities.

Africa – South Africa, Nigeria, Kenya, Morocco, and others under offshore entities.

Latin America – Mexico, Colombia, Chile, Peru, and others under offshore entities.

Regulatory Entity by Region

Region

Entity

Regulator

Australia

MEX Australia Pty Ltd

ASIC

European Union

MEX Europe Ltd

CySEC

UAE (Dubai/DIFC)

MEX Global entity

DFSA

UAE (onshore)

MEX Global Financial Services LLC

SCA

Singapore

MEX Global Markets Pte Ltd

MAS

Most other jurisdictions

MEX Atlantic Corporation

SCB (Bahamas)

Not Accepted

Category

Countries

Regulatory restriction

United States

OFAC / Sanctions

Iran, North Korea, Syria, Cuba, and other sanctioned jurisdictions

Internal policy

Select high-risk FATF-listed jurisdictions

MultiBank Group Customer Support

MultiBank Group offers multilingual customer support via live chat, email, and telephone, with extended hours to accommodate its globally distributed client base, in languages including English, Arabic, Spanish, Chinese, and several others.

Support Testing Results

Query

Channel

Response Time

Accuracy

Resolution

Minimum deposit / account tier differences

Live Chat

2 min 55 sec

Excellent

First contact

ECN commission structure

Live Chat

3 min 40 sec

Good

First contact

Islamic account conversion process

Email

14 hours

Good

First contact

VPS eligibility criteria

Live Chat

6 min 10 sec

Adequate

Escalated

Withdrawal timeline (card vs. wire)

Live Chat

5 min 30 sec

Adequate

Escalated

Our average live chat response time across five queries was 4 minutes 34 seconds. We found it slower than the fastest brokers we test but acceptable for a large multi-entity broker. Two of five queries – VPS eligibility and withdrawal timelines required escalation. We received satisfactory follow-ups arriving via email within 12–18 hours. We reached phone support within five rings, and the agent resolved our ECN commission question on the first call.

MultiBank Group Education & Research

MultiBank Group provides a structured education and research resources designed for intermediate traders. These include forex/CFD fundamentals, technical analysis, and platform tutorials for MT4, MT5. MultiBank-Plus, with educational content available through guides, videos, and occasional webinars.

An in-house analysis team publishes regular technical and fundamental commentary on major pairs, indices, and commodities. It also includes integrated economic calendar within the platforms. The content is useful and regularly updated, but it is not as extensive as the multi-course academies offered by some larger competitors. MultiBank Group doesn't currently integrate a major third-party tool such as Trading Central or Autochartist.

MultiBank Group Mobile Trading

MultiBank Group offers mobile trading through MT4 mobile, MT5 mobile, and the dedicated MultiBank.io app. It is built around social and copy trading with a simplified, beginner-friendly interface. MT5 mobile provides the broadest instrument access and most complete order management for all three account tiers. Orders placed via MT5 mobile during testing recorded fill times within approximately 8ms of desktop, showing that mobile routing did not add any noticeable delay.

The MultiBank.io app supports biometric login and offers a simple way to browse and follow copy-trading strategies from a phone. It has fewer charting and analysis tools than MT4 and MT5 mobile.

MultiBank Group Overnight Funding / Swap Rates

MultiBank Group charges standard overnight swap fees on positions that remain open after the daily rollover.

Positions held over the weekend incur triple swap charges on Wednesdays, which is standard practice in the industry. Swap rates vary by instrument and can change as underlying interbank rate differentials move.

Broker

EUR/USD Long (pts/night)

EUR/USD Short (pts/night)

Gold Long (pts/night)

Gold Short (pts/night)

MultiBank Group

-6.4

+1.9

-4.1

+1.3

Admirals

-5.8

+1.9

-3.6

+1.3

HFM

-6.3

+1.8

-4.0

+1.2

ThinkMarkets

-6.1

+2.0

-3.8

+1.4

IC Markets

-5.7

+1.9

-3.4

+1.1

MultiBank Group's overnight swap rates on EUR/USD and Gold sit slightly above the mid-market average. It is broadly comparable to HFM and slightly higher than IC Markets and Admirals on long positions. Multi-day swing traders should consider this into holding cost. Islamic account holders should verify swap-free terms and eligible instruments for their account.

MultiBank Group VPS Hosting & Algorithmic Trading

MultiBank Group provides free VPS hosting to eligible clients who meet its minimum balance or trading volume requirements. This is a useful benefit compared with brokers that only offer discounts on third-party VPS services.

Traders who do not qualify for the free service can usually use a VPS for an additional fee. Exact criteria vary and therefore, traders should confirm this with support. Our own VPS eligibility query required escalation to get a precise answer.

For algorithmic traders, MT4 and MT5 support the full MQL4/MQL5 environment with no restrictions on scalping, hedging, or grid-based EA strategies. Institutional and high-volume clients also get FIX API connectivity for custom algorithmic infrastructure.

Not Suitable For

  • Traders who need the tightest execution speed, as the 91ms London average trails IC Markets and Pepperstone by 50–60ms
  • Active traders planning to stay on the Standard account, as its 1.6 pip average is one of the costly entry-level accounts we track
  • Traders with limited capital wanting ECN-style raw pricing, as the $10,000 ECN minimum is high relative to the market
  • Risk-averse traders who prefer statutory compensation scheme protection, if onboarded under CySEC or ASIC specifically
  • Traders who do not want to check withdrawal procedures themselves
  • Depositing significant capital, especially given the withdrawal complaints documented in this review.
  • Traders seeking a deep, specialist research suite beyond main market commentary and tutorials

Choose MultiBank Group If… / Don't Choose If…

Choose MultiBank Group If:

  • You want the flexibility to choose from 17+ regulatory entities where available, giving you more options than most brokers.
  • You're a beginner who want a low $50 entry point with commission-free pricing while learning
  • You trade single-stock CFDs and want access to one of the largest equity CFD catalogues in the retail broker market
  • You want a broker offering proprietary social/copy trading (MultiBank-Plus, MultiBank.io) alongside standard MetaTrader access
  • You're a well-capitalized active trader who can meet the $10,000 ECN minimum and wants raw pricing with FIX API access
  • You want free VPS hosting without needing the highest tier of paid low-latency infrastructure

Don't Choose MultiBank Group If:

  • You're a scalper depending on the fastest fill times – IC Markets and Pepperstone offer meaningfully faster execution
  • You want ECN-style pricing without a large capital commitment, as $10,000 is high relative to $100–$500 minimums elsewhere
  • You want a broker with a clean, low-volume complaint record, given the withdrawal-related complaint pattern documented here
  • You specifically require FCA or another top-tier Western regulator not currently held by MultiBank Group
  • You want a deep, structured multi-course education platform rather than core market commentary and tutorials

MultiBank Group vs. Competitors

MultiBank Group serves a broad range of traders, from those looking for low-cost forex trading to clients seeking more premium, private-banking-style services. Its account options and range of regulated entities allow it to compete with different brokers depending on the account type and the client’s location. The table below places MultiBank Group's tested figures alongside our independently tested data for Tickmill, Admirals (Admiral Markets), Deriv, and Swissquote.

Broker

Regulation

Min Deposit

Entry Spread (EUR/USD)

Raw/ECN Spread + Commission

Max Leverage

Platforms

Instruments

BP Score™

MultiBank Group

ASIC, CySEC, DFSA, SCA, MAS, SCB, FSC (17+ licenses)

$50

1.6 pips avg (Standard)

0.2 pips + $6 RT (ECN, $10,000 min)

1:500 (offshore); 1:30 retail

MT4, MT5, MultiBank-Plus, MultiBank.io

20,000+

79/100

Tickmill

FCA, CySEC, FSCA, DFSA, FSA

$100

1.70 pips avg (Classic)

0.10 pips + $6 RT (Raw)

1:1000 (Seychelles); 1:30 retail

MT4, MT5, TradingView, Tickmill Trader

620+

83/100

Admirals

FCA, ASIC, CySEC, EFSA, JSC

$100

0.70 pips avg (Trade)

0.10 pips + $3–6 RT (Zero)

1:500 (offshore); 1:30 retail

MT4, MT5, MetaTrader Supreme Edition

8,000+

87/100

Deriv

MFSA, LFSA, BVI FSC, FSC Mauritius, VFSC, SCA (SVG entity unregulated)

$5

0.90 pips avg (Standard)

0.20 pips + $6 RT (Financial STP)

1:1000 (SVG); 1:30 retail

MT5, Deriv X, cTrader, Deriv Trader, Deriv Bot

200+ (incl. Synthetics)

76/100

Swissquote

FINMA, FCA, CySEC (Swiss-bank grade)

$1,000

1.70 pips avg (Standard)

No dedicated raw/ECN retail tier

1:100 (1:30 UK/EU retail)

MT4, MT5, Advanced Trader

3,000+

~85/100

Where MultiBank Group leads: No broker in this set matches its combination of regulatory breadth (17+ licenses across five continents) and raw instrument count (20,000+, driven by its single-stock CFD library on MT5). Its $50 Standard account minimum is also more accessible than Tickmill, Admirals, or Swissquote, beaten only by Deriv's $5 threshold.

Conclusion

MultiBank Group is a large and complex broker, with its biggest advantage being scale. It operates through 17+ regulatory licenses, offers accounts starting at $50, and provides a large selection of instruments, including thousands of single-stock CFDs. Its four-platform setup also includes proprietary social and copy-trading tools that many competitors lack. Our live 21-day testing broadly confirmed the broker's published spread specifications across all three account tiers. Our two live withdrawal tests processed cleanly within stated timelines.

However, a fair review also needs to highlight where MultiBank Group falls behind the stronger brokers we track. Its main weaknesses are average execution speeds, relatively high Standard-account costs, and the $10,000 minimum for ECN pricing. Most importantly, we found more withdrawal-related complaints than we typically see from brokers of a similar size. We did not experience these problems in our own tests, but we believe the wider complaint pattern should still be included for a balanced assessment.

MultiBank Group’s BP Score™ of 79/100 reflects a broker that suits traders looking for broad market access and regulatory options. It is a better fit for those comfortable with its multi-entity structure and willing to test deposits and withdrawals with a smaller amount before committing more capital. Traders whose top priorities are the fastest execution or the cleanest complaint record will likely find a better fit elsewhere in our 2026 comparison series.

Pros & Cons

Pros

  • Extremely broad regulatory footprint with 17+ registrations including ASIC and CySEC, spanning five continents
  • Accessible entry point with the $50 minimum deposit Standard account
  • Four trading environments – MT4, MT5, MultiBank-Plus, and MultiBank.io with integrated social/copy trading
  • $1,000,000 Excess Loss Insurance via Lloyd's of London for eligible offshore-entity clients
  • Free VPS hosting for qualifying balances/volumes, plus FIX API access for institutional clients
  • No internal deposit or withdrawal fees in our testing
  • Negative balance protection and 50% margin stop-out applied consistently across account tiers

Cons

  • ECN account requires a comparatively high $10,000 minimum deposit versus $100–$500 at many competitors
  • Execution speed (91ms London average) sits in the mid-tier bracket, well behind specialist low-latency ECN brokers
  • A materially higher volume of independent, third-party withdrawal-related complaints than most brokers in our comparison set
  • Investor protection varies significantly by entity – offshore-registered clients have no statutory compensation scheme
  • Three requotes logged during a high-volatility news event in our execution testing
  • Research and education offering is functional but not class-leading relative to larger competitors

BP Score™ Breakdown

Our proprietary BP Score™ aggregates dozens of weighted data points across regulation, costs, platforms, execution, asset coverage and customer support. MultiBank Group earns a final score of 79/100.

regulation & Trust

8/10

17+ licenses including ASIC and CySEC provide strong jurisdictional coverage, Protection differs by entity, and the number of independent complaints brings this score down.

trading Costs

8/10

Standard account is expensive for active use; Pro and ECN tiers are Reasonably competitive, though not best-in-class; no internal deposit/withdrawal fees.

platforms & Tools

8/10

Four platforms including proprietary social trading via MultiBank-Plus and MultiBank.io is a differentiator versus MT4/MT5-only competitors.

execution Speed

8/10

91ms London session average is respectable but mid-tier; three requotes recorded during a high-volatility news event in our testing.

asset Coverage

8/10

20,000+ instruments, led by an exceptionally deep single-stock CFD library on MT5; forex and crypto coverage is solid but not exceptional.

customer Support

7.5/10

Generally accurate and professional; two of five test queries required escalation; response times are slower than the fastest brokers we test.

Frequently Asked Questions

Quick answers to the most common questions about MultiBank Group in 2026.

Written by
Mahmoud Abdallah
Mahmoud has been working fulltime in the Foreign Exchange markets for 12 years. Offers his analysis, articles and recommendations at the most renewed Arabic websites specialized in the global financial markets, and his experience gained a lot of interest among Arab traders. Works on providing technical analysis, market news, free signals and more with follow up for at least 12 hours a day, and aims to simplify forex trading and the concept of trading for his audience.
Reviewer
Christopher Lewis
Christopher Lewis is a Columbus, OH-based Forex trader who enjoys trading a wide range of pairs from the traditional EUR/USD to more exotic USD/RUB, and many things in between. Unlike many Forex traders who prefer to trade in a specific market session, Christopher takes advantage of the flexibility provided by the currency markets, and he trades in all sessions, most often when he’s taking a study break from pursuing degrees in both finance and computer science.
Fact-checker
Kenny Fisher
Kenny started his career in forex working in the sales and marketing department at a major forex broker and has worked as a market analyst for 12 years. With a legal editing background, Kenny has combined his writing skills and finance expertise to produce top-quality articles. Kenny covers a wide range of topics, including global stock markets, commodities and currencies, with focus on fundamental and macro-economic analysis. Kenny’s articles have been carried by OANDA, Investing.com, Seeking Alpha and FXStreet. Kenny holds a Bachelor of Law from Ogoode Hall Law School in Toronto, Canada.
Written by
Mahmoud Abdallah
Mahmoud has been working fulltime in the Foreign Exchange markets for 12 years. Offers his analysis, articles and recommendations at the most renewed Arabic websites specialized in the global financial markets, and his experience gained a lot of interest among Arab traders. Works on providing technical analysis, market news, free signals and more with follow up for at least 12 hours a day, and aims to simplify forex trading and the concept of trading for his audience.
Reviewer
Christopher Lewis
Christopher Lewis is a Columbus, OH-based Forex trader who enjoys trading a wide range of pairs from the traditional EUR/USD to more exotic USD/RUB, and many things in between. Unlike many Forex traders who prefer to trade in a specific market session, Christopher takes advantage of the flexibility provided by the currency markets, and he trades in all sessions, most often when he’s taking a study break from pursuing degrees in both finance and computer science.
Fact-checker
Kenny Fisher
Kenny started his career in forex working in the sales and marketing department at a major forex broker and has worked as a market analyst for 12 years. With a legal editing background, Kenny has combined his writing skills and finance expertise to produce top-quality articles. Kenny covers a wide range of topics, including global stock markets, commodities and currencies, with focus on fundamental and macro-economic analysis. Kenny’s articles have been carried by OANDA, Investing.com, Seeking Alpha and FXStreet. Kenny holds a Bachelor of Law from Ogoode Hall Law School in Toronto, Canada.

Final Verdict: Start Trading with MultiBank Group

Risk warning: Trading derivatives and leveraged products carries a high level of risk and may not be suitable for all investors. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The large majority of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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